hiring Loan / Collection Officers

Admin
Dar es Salaam, Morogoro & Mbeya
Posted on Apr 13, 2026

Job Description

Simplepay Capital Financial Services Tanzania Ltd is hiring Loan / Collection Officers to join our growing team in Dar es Salaam, Morogoro, and Mbeya regions.
This is a great opportunity for motivated individuals with strong communication skills, a passion for customer service, and a desire to build a career in the microfinance sector.
Key Responsibilities
• Review and follow up on open accounts for repayment collection
• Collect loan payments as per agreed repayment plans
• Perform customer due diligence and maintain proper KYC documentation
• Deliver excellent customer service at all times
• Manage front desk duties and assist in administrative tasks
• Ensure adherence to company policies and procedures
Performance Targets (KPIs)
• Achieve monthly targets for loan disbursement, collection, new customer acquisition, and active customers
Qualifications & Requirements
• Secondary/High School education (Form Four or above)
• Must be willing to relocate to the applied region
• Experience in microfinance or financial services is an added advantage
• Strong communication, sales, and negotiation skills
• Excellent time management and customer service skills
• Must be self-driven, dependable, and a team player
• Basic computer knowledge required
• Having a smartphone is an added advantage
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Qualifications

Secondary/High School education (Form Four or above)

Application instructions

nterested and qualified candidates are invited to submit their Application Letter and Updated CV via email to: info.tz@simplepay.capital
Please clearly indicate the region you are applying for in the email subject line. Example: APPLICATION FOR Loan / Collection Officers POSITION – MOROGORO
Only shortlisted candidates will be contacted for an interview.

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