Pre-Sales & Solution Architect

About the Role
We are seeking a highly skilled Pre-Sales & Solution Architect to support a leading telecommunications company in Tanzania. The successful candidate will play a critical role in the pre-sales process , identifying technical and business requirements of clients before designing and proposing tailored solutions.
This position involves:
• Collaborating with sales teams , account managers , and technical partners
• Preparing tender documentation, product demonstrations , and solution proposals
• Supporting the transition from sales to delivery by ensuring smooth handover and technical clarity
• Ensuring compliance with internal processes, quality standards , and client expectations
This role is ideal for someone who is technically proficient, customer-focused, and passionate about delivering innovative telecom or IT-based solutions
Key Responsibilities
1. Pre-Sales Technical Support
• Engage directly with corporate clients and sales teams to understand their technical and business needs
• Design and propose customized technology solutions aligned with client requirements
• Conduct product demonstrations, presentations , and solution walkthroughs
• Provide technical input during RFP/RFQ responses and tender submissions
• Collaborate with implementation/project teams to ensure accurate transition from sales to delivery

2. Sales Process Management
• Act as the technical expert during sales engagements
• Articulate the company’s technology portfolio to both technical and business stakeholders
• Ensure alignment with solution quality standards , service level agreements (SLAs), and business processes
• Support bid development with accurate technical design, cost estimation , and capability statements

3. Service Level Agreement (SLA) Management
• Monitor and manage SLAs related to network availability, KPI performance , and service delivery
• Coordinate with other departments (e.g., Network Operations, Implementation Teams) to meet agreed SLAs
• Identify and resolve potential issues that may affect service delivery timelines or quality

4. Project & Sales Strategy
• Assist in qualifying and validating sales opportunities
• Help define appropriate technical sales strategies and activities
• Collaborate with department heads to establish a center of excellence for project management within the organization
• Provide forecasting inputs for revenue planning, resource allocation , and bid reviews

5. Process Documentation & Compliance
• Drive end-to-end documentation of pre-sales and solution design processes
• Ensure adherence to internal policies, procedures , and industry best practices
• Review and improve workflows to enhance efficiency and reduce bottlenecks

6. Work Order & Change Management
• Ensure changes to networks — including integration of new nodes and elements — are implemented with minimal disruption
• Document all changes accurately and provide feedback to the responsible Key Account Manager (KAM)
• Support change control processes and ensure all updates align with client expectations

7. Business Continuity & Risk Management
• Participate in defining BCM (Business Continuity Management) and DRP (Disaster Recovery Planning) strategies
• Align solution design with company policies and client-specific resilience requirements
• Proactively identify and address risks associated with network architecture, system integration, or solution deployment
Qualifications & Requirements
Education:
• Bachelor’s Degree in Telecommunications Engineering , Computer Engineering , or Information Technology
• Advanced Diploma in Information Technology or equivalent experience
• Additional certifications in telecom networks, IP systems, or solution architecture will be an added advantage
Experience:
• Minimum 2 years of experience in Telecommunications or IT Operations Management
• Familiarity with mobile network architectures , technologies (GSM, LTE, 5G), and IP environments
• Knowledge of dynamic routing protocols : EIGRP, BGP, OSPF, MPLS
• Experience in project management is preferred but not mandatory
Technical Skills:
• Strong understanding of telecom/IT products and solutions
• Ability to design end-to-end network solutions
• Proficient in preparing bid documents, technical proposals , and presentations
• Familiarity with tender processes , RFP/RFQ handling, and client proposal writing
Core Competencies
• Business Acumen & Awareness – Understand how technology supports business goals
• Innovation & Problem Solving – Deliver creative solutions to complex challenges
• Effective Communication – Strong verbal and written skills for technical and non-technical audiences
• Planning & Organizing – Ability to manage multiple tasks efficiently
• Accountability & Teamwork – Collaborative mindset with ownership and responsibility
• Time Management & Adaptability – Perform under pressure and changing priorities
Personal Attributes
• Proactive and self-driven
• Decisive and confident
• Adaptable to change and evolving client demands
• High integrity and professionalism
• Detail-oriented and analytical
• Self-motivated with strong initiative
• Assertive and effective communicator
Working Conditions
• Office-based with occasional on-site client visits
• May require working outside normal hours based on operational needs
• Frequent travel across Dar es Salaam and surrounding areas
• Fast-paced environment requiring flexibility and responsiveness
How to Apply
Qualified candidates should submit their applications by 30 Feb 2026 to:
Email: info@tef.co.tz
Human Resource Manager
Tanzania Empowerment Forum Limited (TEF Consult)