Restaurant Manager (2 Posts)

Gran Melia Arusha, Tanzania – We Are Hiring (February 2026)
Restaurant Manager (2 Positions)
Primary Responsibilities
• Ensure world-class customer service and create an exceptional dining experience for all guests.
• Address and resolve guest complaints promptly and professionally, maintaining the hotel’s luxury standards.
• Train, mentor, and motivate staff to deliver personalized, attentive service.
• Monitor guest feedback, reviews, and satisfaction surveys to implement continuous improvements.
• Oversee the quality, presentation, and consistency of food and beverages to meet luxury expectations.
• Maintain seamless communication between front-of-house, kitchen, and hotel departments for flawless service.
• Handle VIP guests and high-profile clientele with discretion and personalized attention.
• Ensure compliance with luxury hotel standards, health, safety, and hygiene regulations.
Requirements
• Minimum 3 years of experience in restaurant management within a five-star hotel or luxury hospitality environment.
• Proven track record in delivering exceptional guest service and managing high-performing teams.
• Strong leadership, communication, and organizational skills.
• In-depth knowledge of food and beverage operations, luxury service standards, and hospitality regulations.
• Ability to handle high-pressure situations with professionalism and discretion.
• Proficiency in restaurant management software and financial reporting.
Application Details It’s your time now! Send applications before 25 February 2026 to: prince.mwamboma@melia.com
Hygiene and Health Technician
Primary Responsibilities
• Conduct inspections of public places and food establishments.
• Ensure compliance with hygiene and sanitation standards.
• Monitor and help control communicable diseases.
• Promote health education and safe hygiene practices.
• Supervise food safety and investigate food-related issues.
• Monitor environmental health factors (waste management, water quality, vector control).
• Prepare reports and maintain health and inspection records.
• Oversee and conduct hygiene and health trainings.
Requirements
• Diploma or degree in Environmental Health, Public Health, or a related field.
• Minimum of three (3) years’ relevant experience in health safety operations or a similar role.
• Knowledge of public health laws, sanitation standards, and food safety regulations.
• Understanding of disease prevention and environmental health principles.
• Good inspection, observation, and reporting skills.
• Strong communication and health education skills.
• Ability to work independently and in a team.
• Basic computer skills for documentation and reporting.
• Physical fitness to conduct field inspections.

Application Details It’s your time now! Send applications before 25 February 2026